Warning About Grayson James at GrowthLink: Blacklist Reported

Grayson James, founder of GrowthLink (growthlink.ai), has been reported to The Blacklist for what the reporting business describes as chargeback fraud. People searching for a Grayson James scam warning, GrowthLink reviews, or Grayson James complaints will find here a factual, attributed account of the report we received. According to that report, Grayson James purchased business services, received them in full, and then filed payment disputes with his card company to take the money back. Nothing in this article is presented as proven fact beyond what the reporting party has stated. Readers should do their own due diligence before doing business with Grayson James or GrowthLink.

Who Is Grayson James

Grayson James presents himself as the founder of GrowthLink, an AI-powered growth systems company that operates the website growthlink.ai. GrowthLink markets lead generation, cold email, and business automation services to B2B clients. Public materials describe Grayson James as having a background in industrial engineering and project management, and he has also described himself as a consultant working on email deliverability for online businesses. He is based in Plano, Texas, and his listed business email is [email protected].

In other words, Grayson James is not an anonymous internet stranger. He runs a business that sells services to other businesses. That is part of why the report received by The Blacklist matters: the conduct described did not come from someone unfamiliar with how business payments work.

What the Report Says

According to the report received by The Blacklist, Grayson James signed up for business services from a small company, was delivered those services, used them, and then filed payment disputes with his card provider to claw the money back. The reporting business states that the services were provided as agreed and that the disputes were filed on charges for work that had already been delivered.

The reporting party describes this as a pattern of taking advantage of small businesses. When a customer files a dispute, the bank pulls the money back from the seller immediately. The seller then has to spend time and money fighting the dispute, and often pays a dispute fee on top of the lost revenue whether they win or lose. For a small business, that combination can be more damaging than a simple refund request ever would be.

As with every report published on The Blacklist, this account is attributed to the reporting party. We publish it as received so that other businesses can weigh it before deciding whether to work with Grayson James or GrowthLink.

What Our Research Found

The Blacklist reviewed what is publicly available about Grayson James and GrowthLink. The growthlink.ai website presents the company as a provider of AI-driven growth systems and automations for B2B companies. Public business databases show little independent information about GrowthLink: no verifiable data on revenue, staff, or physical operations, and no meaningful third-party review history on platforms like Trustpilot or the Better Business Bureau.

A company being new or small is not evidence of wrongdoing. But the absence of an independent track record means a potential client or vendor has little outside verification to rely on. Combined with the report we received, it is a reason to be careful and to get everything in writing before money changes hands in either direction.

It is worth being clear about what this report is and is not. It is not a complaint from one of GrowthLink's own clients about the quality of its services. It is a report from a business that says Grayson James was its customer, received what he paid for, and then reversed the payments. If you have had your own experience with Grayson James or GrowthLink, positive or negative, you can submit it through our report form.

Red Flags to Watch For

The conduct described in this report follows a pattern that fraud prevention professionals know well. Here are the warning signs the report highlights, and what they generally look like for any business:

• Disputes filed after delivery. The clearest sign of chargeback abuse is a dispute on services the customer already received and used. According to the report, that is exactly what happened here.
• Paying with cards for relationship-based services. Card payments can be reversed months later. A customer who insists on payment rails that favor reversals, then disputes them, leaves the seller holding the loss.
• A buyer who knows the system. The report describes someone who runs his own B2B service business and understands exactly how payment disputes affect a small seller.
• Small targets. The reporting party describes the conduct as taking advantage of small businesses, which rarely have a team to fight disputes and often just absorb the loss.

What to Do if You Were Scammed by Grayson James

If you believe you have been defrauded by Grayson James, GrowthLink, or anyone else, act quickly and document everything:

1. Report it to the FTC at reportfraud.ftc.gov. The FTC collects fraud reports and shares them with law enforcement.
2. File with the FBI's Internet Crime Complaint Center at ic3.gov if the conduct happened online or across state lines.
3. Complain to the Better Business Bureau at bbb.org so the complaint is visible to others who search.
4. Fight the dispute with evidence. If you are the business on the receiving end of a chargeback, submit your contract, delivery records, usage logs, and communications to your payment processor. Documented delivery is the strongest rebuttal to a false dispute.
5. Warn others. Submit your report to The Blacklist so the next business can see it before they get burned.

You can browse other reported individuals in our people section. Similar reports involving B2B service providers include our reports on Reece Latimer at Verus Reach and Frank Frederico at Ascentir.

Frequently Asked Questions About Grayson James

Is Grayson James legit?

Based on the report received by The Blacklist, that question remains open. A business that worked with Grayson James reports that he paid for services, received them, and then filed payment disputes to take the money back. The Blacklist publishes reports as received, with attribution, so readers can do their own due diligence before working with him or GrowthLink.

What is GrowthLink.ai?

GrowthLink, found online at growthlink.ai, presents itself as an AI-powered growth systems company. It markets lead generation, cold email, and business automation services to B2B clients. Grayson James identifies himself as its founder. The report received by The Blacklist concerns his conduct as a customer of another business, not claims made by his own clients.

What is chargeback fraud?

Chargeback fraud happens when someone buys a product or service, receives it, and then tells their bank or card company the charge was not valid so the payment gets reversed. The seller loses the money and often pays extra dispute fees on top. It is sometimes called friendly fraud, and it hits small businesses especially hard because they rarely have the time or resources to fight every dispute.

How do I report Grayson James?

If you believe you were defrauded, report it to the FTC at reportfraud.ftc.gov and to the FBI's Internet Crime Complaint Center at ic3.gov. You can also file a complaint with the Better Business Bureau. If you have your own report about Grayson James or GrowthLink, you can submit it to The Blacklist through our report form so others can be warned.

How can a small business protect itself from chargeback abuse?

Keep written records of everything: signed agreements, delivery confirmations, login records, and messages showing the customer received and used what they paid for. Respond to every dispute with that evidence. Clear terms of service and documented delivery are the strongest defense a small business has when a customer files a dispute on services that were already delivered.